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We're a small EU-based team. We read every message and typically respond within 24 hours. For specific topics, use the dedicated email below.
Questions about tools, account, billing, refunds, bug reports.
Enterprise pricing, custom quotes, Business tier questions, team licenses.
GDPR data access, deletion requests, DPA documents for Business customers.
Vulnerability reports, responsible disclosure, security questions.
Interviews, media kit requests, analyst inquiries, company comments.
Apply to the affiliate program (30% recurring commission for 12 months).
Job applications, open roles, speculative applications.
Integration partnerships, channel partnerships, co-marketing opportunities.
Check our Help Center first — it covers the most common questions about each tool, billing, and troubleshooting.
Email hello@konomic.io with: what you tried to do, what happened, your browser and OS, and a sample file if possible. Critical bugs are fixed same-day.
See refund policy (7-day no-questions-asked) and billing FAQs first. For account-specific issues, email us with your account email.
Check the live status page — it shows current uptime and any active incidents.